German  Home  Offer  Booking  Direction  Contact  Guides  GCC  Links           General Contract Conditions of Swiss Knifemaking           Swiss Knifemaking runs the respective activities in its own name and under its own responsibility. 1. Bookings The customer can book directly with Swiss Knifemaking. With your booking you acknowledge the general contract conditions as a component of the contract between yourself and the organizer. 2. Payment Conditions The workshop is free, you just pay Lunch Fr.25.- and your Knife Fr. 125.- in the end of the day. 3. Withdrawal by the customer before the start of the activity The withdrawal must be in writing. Calculation of the annulment costs depends on the arrival of the notification at the booking agent (on Sundays and public holidays then the next working day). 10-5 days before the start of the activity 25% 4-1 days before the start of the activity 40% on the day of the start of the activity/no shows 100% Changing the date of the activity up to one day before the activity incurs a processing fee of Fr.40.- per person. If on the day of the activity the customer changes the date to another day, then the customer must pay the processing fee of Fr.40.- and any other additional existing costs. If, due to late arrival, the customer cannot partake in the activity, or if, due to this reason the activity must be cancelled: 100%. If, due to late arrival, only a limited number of people can participate, no refund is given. 4. Withdrawal of the Organisor 4.1 Minimum no. of participants With all activities there is a minimum number of participants. If the minimum number is not reached, the organisor can cancel the activity up to one day before the date of the activity without compensation. 4.2 Cancellation before the start of the activity The organisor can cancel the activity, if the participants give him the legitimate occasion to through actions or ommissions. In this case annulment conditions according to clause 3 are valid. Should the weather or nature, official measures, higher powers, safety or other factors make the activity difficult, dangerous or not possible, the organisor can cancel the activity. The paid price will be refunded. 5. Programme and price changes before contract settlement Programmes and prices are subject to change without notice. You will be notified of any change when booking. 6. Programme changes after contract settlement or discontinuation of the activity The organisor maintains the right after settlement of the contract and also during the activity to change or discontinue the programme, if weather, nature, official measures, higher powers, safety or other measures demand. If there is a considerable change of an important point in the contract before the beginning of the activity, or if the change in the programme leads to an increase in price by more than 10%, the participant may back out of the contract. With a programme change during the activity, the organisor will do his best to offer, where possible, a change of similar value. 7. Discontinuation of the activity by the customer If the participant discontinues or leaves the activity before it is over, there is no refund and all other costs additionally incurred are the responsibility of the participant. 8. Participation obligations of the participant, participation conditions For all activities, good health is a prerequisite. It is the obligation of the participant to tell the organizer of any health problems. Under no circumstances can one participate when under the influence of drugs, alcohol or any other psycho chemicals which are similarly debilitating. The following health conditions do not allow participation in the activities: Pregnancy, high blood pressure, heart complaints, epilepsy, eye operations, high risk heart circulation system, physical damages, neurological complaints, chronic ear illnesses with balance disturbances. The customer is obligated to fulfill the participation conditions and to strictly follow the instructions of the organizer or assistants. Not adhering to the instructions or participation conditions of the activity may lead to the participant being excluded from the activity by the organizer. When exclusion from the activity occurs before the activity, the annulment conditions according to clause 3 are valid, after the start of the activity there is no refund. The participant must be at least 16 years old. If a participant does not follow the instructions, the organizer may immediately dissolve the contract and the fee will not be refunded. 9. Insurance The participants are not insured by the organisor. The participant should have sufficient sickness and accident insurance coverage. 10. Complaints Should the participant have the occasion to lay a complaint or suffer damages, then these should be immediately sent in writing to the leader of the activity for confirmation. The leader of the activity is, however, not entitled to acknowledge the claims. The leader of the activity will do his best, within the frame of the programme, to remedy things. If there are insufficient or no remedies, or if the participant wants to enforce damage claims, the participant must send the claims in writing within four weeks after the contract end of the activity at the place of booking for the attention of the organisor. With your complaint the confirmation of the leader of the activity must also be enclosed, with all relevant proof. Complaints which are late or which have not been registered during the activity, or with late arrival of the claim at the booking agency, all of the claims are forfeited. 11. Liability 11.1 Failure of service, inferior service The organizer will reimburse you the agreed value difference within the frame of the general conditions, for services that are not well done or badly done, as long as a substitute service of the same value cannot be offered on the spot, and when it is not the fault of the organizer or his helpers. 11.2 Liability exclusion The organizer is not liable for damages which are a result of light fault on the part of the organizer or his assistants. If the organizer transfers, within his rights, the activity to a third party, then the organizer is not responsible for his actions or omissions. The organizer is especially not responsible for damages not incurred by the actions or omissions of the activity leader, or which do not exist in connection with the contractually agreed service, but are a result of the actions of the third party, other participants, of the participants (especially clause 8, higher powers, natural forces, official arrangements etc), or due to late return home. If the participant does not follow the instructions of the organizer, leader of the activity etc, then liability on the part of the organizer is not applicable. 11.4 Out of contract liability Out of contract liability complies with the relevant law conditions. Provided that these general conditions intend strict liability prerequisites, liability limitations or liability exclusions, then these may be used. 12. Applicable right and legal venue Swiss right is applicable. As exclusive legal venue, the parties agree on Zurich.